Patties Foods implements software training

Patties Foods is a leading Australian manufacturer, supplier and marketer of branded frozen savoury and dessert products. Founded by Peter and Annie Rijs in 1966 in a small cake shop in Lakes Entrance, Victoria, the company is now ASX listed and owns a portfolio of iconic Australian brands including Four’N Twenty, Patties, Herbert Adams, Nanna’s, Creative Gourmet and Chefs Pride.

Patties Foods has been a Lawson customer since 2005 following rapid organisational growth. The company upgraded to Lawson M3 7.1 technology in 2008, which separated Lawson M3 applications from Lawson M3 technology, helping Patties Foods to future-proof its investment and avoid disruptive upgrades.

Enterprise resource planning (ERP) software provider Lawson Software has announced that Patties Foods has implemented Lawson Learning Accelerator to train staff on Lawson software systems.

The Lawson Learning Accelerator solution will allow Patties Foods to create customised, role-based training simulations and documentation to help effectively train and introduce employees to new software systems and capabilities.

“The beauty of Lawson Learning Accelerator is that it provides us with a single set of instructions and standard documentation that can be issued company wide,” said Zelko Erdec, General Manager of Information Technology for Patties Foods.

“Following an evaluation of other similar solutions on the market, Learning Accelerator proved to be the most feature-rich, the most flexible and the most functionally comprehensive product available.”

Lawson Learning Accelerator serves as a repository for training information, which can help staff members access information when they need a refresher on performing specific tasks within their software applications. In addition, Lawson Learning Accelerator also helps streamline learning by focusing on the specific skills a person will need for their specific role or job function.

Patties Foods completed the implementation of Lawson Learning Accelerator in June 2009 after engaging in the Lawson Learning Accelerator JumpStart Program. Designed to involve all key Lawson Learning Accelerator trainers right from the start, the three-part JumpStart Program is an education curriculum that helps ensure effective adoption of Learning Accelerator. It also set positive expectations and productive timelines for Patties Foods, as well as maximising its software investment.