True Protein builds its operational muscle using AI-powered system

Using an AI-powered cloud enterprise resource planning (ERP) system, Sydney-based wellness and nutrition company True Protein has been able to increase the speed and accuracy of its processes and maximise visibility across its vertically integrated business to scale operations and support its continued growth.

Founded in 2014 in Sydney, True Protein now employs nearly 100 people and operates across three warehouse locations. To keep pace with its expansion, reduce manual processes and streamline operations across multiple channels and markets, the business needed to move away from outdated systems that relied on a mix of spreadsheets and disconnected tools and onto a scalable system that would enable more automation and efficiency as it grew. After careful evaluation, the business selected Oracle NetSuite as its ERP system and has been expanding its use case throughout its operations over the past five years.

“Managing growth while maintaining quality and operational visibility is a major challenge for any manufacturer,” said Lachie Cornwell, chief financial and operations officer, True Protein. “NetSuite has simplified our operations, unified our data, and significantly improved the speed and accuracy of our core processes. With NetSuite’s AI-powered features, we’ve been able to enhance productivity, make more informed decisions, and stay focused on delivering the highest-quality products to our growing customer-base.”

The system has integrated workflows across finance, inventory, manufacturing, warehousing and sales. Using the system’s financial management capabilities has enabled the business to reduce its month-end financial close from 10 to three days. The system has also allowed it to automate inventory control via robotics, streamline manufacturing operations, and gain real-time visibility across production and fulfilment.

“With NetSuite, True Protein has been able to centralise operations, improve demand planning, and integrate new sales channels as it continues to accelerate its growth and lay the foundation for international expansion,” said Scott Wiltshire, vice president and general manager, Australia and New Zealand, Oracle NetSuite.

The NetSuite expansion was managed by Fusion5.

Image credit: iStock.com/Organic Media