Epicor Prism portfolio of vertical AI agents

Epicor has expanded its AI-driven ERP strategy in the Australian and New Zealand markets with the general availability of Epicor Prism, a portfolio of vertical AI agents designed specifically for the supply chain industries.

Embedded directly in Epicor Kinetic and Prophet 21, Epicor Prism is designed to give manufacturers and distributors conversational access to live ERP data and related documents without needing specialised analytics skills or separate AI tools. It allows speedy development of configurations and for tasks to take pre-approved action with human oversight and approval.

With a growing portfolio of AI agents and capabilities, Epicor Prism helps users access knowledge, analyse information, automate routine work and take action within ERP workflows. Together, these capabilities are designed to improve productivity, reduce manual effort, increase visibility and help organisations achieve better outcomes using natural-language queries.