Tech-driven growth: Australia's food manufacturing sector ready to expand

As Australia undergoes a federal inquiry into its food and beverage manufacturing sector, a new report has found the country is primed for innovation and expansion, both at home and abroad.

The House Standing Committee on Industry, Science and Resources has released its report, “Food for Thought: The Opportunities and Challenges for Australia’s Food and Beverage Manufacturing Industry.” It identifies major opportunities for growth by increasing export potential, embracing new technologies, capitalising on competitive advantages, and improving value-added production.

One key recommendation is the promotion of automation technologies to increase efficiency and productivity across the sector.

Industry example: How technology is fueling success

Teas Etc., a specialty tea importer and manufacturer, offers a powerful example of what’s possible when technology is implemented effectively.

Founded more than a decade ago, the company struggled to manage growing demand with outdated inventory and accounting software. Stock shortages and fulfilment delays became increasingly common.

To turn things around, Founder and CEO Beth Johnston partnered with inventory management provider Fishbowl. The new system allowed Teas Etc. to track tea blends, ingredients, and packaging in real time using barcode scanners and automated reorder points. The result: stock levels were optimised, compliance with organic certification standards improved, and manual oversight significantly reduced.

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“Fishbowl has made our organic product tracking and reconciliation far more efficient and accurate,” Johnston said. “The system prevents stockouts, enhances inventory optimisation, and supports our compliance with organic certification standards.”

The impact has been transformative. Fulfilment times have dropped, customer satisfaction has increased, and Teas Etc. became the first female-owned company to win the World Tea Championship’s Signature Famous Categories.

Strategic tech investment: What businesses need to know

Fishbowl Managing Director, Simon Jupe, says that knowing when and where to invest in technology is critical, but not always easy.

“It’s an exciting time to be in Australia, where the adoption of new technology is gaining momentum across industries,” Simon said. “Those who don’t embrace innovation risk falling behind.”

He stressed the importance of careful planning and research before adopting new systems. “Mistakes in the transition are common. Businesses should opt for solutions that clearly demonstrate ROI before making the leap.”

“Once businesses get past the initial change management hurdle and staff become comfortable with the new system, that’s when real transformation happens — through streamlined operations, lower costs, and improved profitability.”

To support business owners through this process, Fishbowl has developed a resource to help identify when it’s time for change and how to transition smoothly. Download “The Five Biggest Inventory Management Fails and How to Fix Them” to learn more.

Top image credit: iStock.com/MarsBars