a2 Milk Company chooses quality management system with room to grow

Since 2012, international dairy nutritional company the a2 Milk Company (a2MC) has experienced an unprecedented period of growth, becoming the number one premium milk provider in Australia with a rapidly growing infant formula business and expansion into China, the UK and, more recently, the USA. The company produces full-cream, light and skim milk products alongside the a2 Platinum infant formula range.

Dandan Chen, head of quality for the company, said, “Following that growth, it became clear that we had to modernise our quality management system with software that would not only help us improve on our quality processes, but also be able to grow alongside us.”

The company has chosen a cloud-based software solution from Ideagen. Ideagen’s Governance, Risk and Compliance (GRC) software solution will be implemented across the company’s sites in Australia, America, China and the UK.

“We are a company that is forever changing and Ideagen Coruson’s ease of scalability was particularly appealing. It suited our company growth strategy extremely well,” said Chen.

Ideagen Coruson will become the company’s global system for quality management, particularly helping staff focus on improving document management and document control.

Chen added: “Replacing our previous manual system with Ideagen Coruson will futureproof our business – it just wasn’t sustainable for us to continue as we were doing.”