Winson Group exceeds average in employee engagement survey

According to the 2017 national employee engagement survey, the Winson Group is exceeding the national benchmark. The most recent survey saw them achieve an overall score of 76% engagement compared to the 63% national benchmark, which beats the average by 13%.

Founded by John Winson in 1967, the Winson Group has evolved to incorporate both insignia and sister company Signet. While their heritage is important, the company uses the annual employee engagement survey to review their yearly progress and help set their future course in Helping Australia Compete.

Safety, customer, team and leadership were the highest performing categories across the Winson Group. Results show that both insignia and Signet aim to help Australian businesses compete through quality outcomes for customers, as indicated by a 93% engagement response from team members. Scoring 88% engagement, this was followed closely by ‘providing exceptional customer service’ and ‘understanding our customers’ value points.

Based on the survey results, insignia performed strongly in the areas of Leadership and Planning (82%), Customer Culture (79%) and Work Culture (77%).

“Our success rests with our commitment in providing a first-rate experience for our customers. The results reflect that this focus is key in all areas of our business,” stated insignia Executive General Manager Jeff Bint.