Ready meals served in restaurants and consumers aren't happy
In the UK, Channel 4 has been airing a documentary series ‘Tricks of the Restaurant Trade’ that claims to reveal restaurant industry secrets. Episode 3, which went to air on 19 January, has been causing quite a stir in the community.
The program discussed how many UK chains (like Leon and Frankie, PizzaExpress and Benny’s) use pre-prepared food from centralised kitchens and outside caterers that is simply microwaved before being served to customers.
By using off-site, central kitchens to produce food, the chains can ensure consistency and quality across multiple sites.
However, while this type of outsourcing is widespread, it is little known by consumers outside the food service industry and viewers of the documentary want restaurants to be more upfront with their customers and acknowledge when the meals are pre-prepared.
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