Thinking about your supply chain solutions

Pollen Consulting Group

By Paul Eastwood, CEO and Founder of Pollen Consulting Group
Friday, 16 April, 2021



Thinking about your supply chain solutions

The world is changing at a pace like no other; supply chains are too.

Before you decide to change, check it has longevity and isn’t a knee-jerk reaction to a short-term spike.

Is this the future?

Holding more stock due to your long supply chain drives a bigger warehouse, but in the long term, is the better strategy to onshore or shorten the chain? Perhaps adopting technology to be smarter on replenishment and optimum stock levels is the solution.

Think carefully before laying down your footprint, as it’s pretty hard to unpick a 10-year lease. If you are planning short term, then get innovative with your solutions. Airbnb showed that we could use someone else’s space for a short-term solution; applying this concept in the warehouse world could be your answer.

If you are reading this as a business that has seen volume drop, consider that you may be the solution to your neighbour’s problem.

Start from perfect but recognise what is ‘good enough’

So, you are through the first hurdle, and it’s time to turn up the heat on your new supply chain. What should you do?

Firstly, remember that the word ‘chain’ is incredibly important. Every element is connected, and you cannot consider a section without considering the whole. Don’t be afraid to put costs in to take out greater costs.

Consider the costs of others; your suppliers, your customers and how you could put costs into your business that reduce costs or vice versa. A great example is stock; the best place to hold stock is as close to the customer as economically possible. We often see multiple stock locations that have buffer stocks just to ensure they replenish the next buffer.

Finally, start with perfect and work backwards. If you had a blank canvas and your volume tomorrow, what would you do? Once this is established, map the art of the possible in moving towards this.

Know your onions — my favourite English term

Use science, brains and logic. What you change now will be the solution for the future so consider the implications and risks on the changing world. Will your solutions be flexible in responding whilst being lean and a competitive advantage for tomorrow?

Automation is the future, but is it your tomorrow? If you are going to buy a fully automated solution, specification is critical. Under-spec it, and you risk buying a ‘dud’ from day one. Over-spec it, and the business case might not stack up.

Most importantly, you might have over-capitalised. Most businesses, therefore, play too safe and overspend.

We have seen multi-million-dollar projects where the specification and design are based on a rudimental calculation to work out the depth of racking and the number of robots based on safe averages. That business now has an automated warehouse that is running at about 60% utilisation yet has some products that will not work and are stored in a 3PL. Be flexible in design.

Consider blending solutions and, most importantly, model your design using real numbers and proper maths. Using a digital twin and simulating the real-world volume and constraints will give you confidence before you sink $40m when $25m would do.

Gatekeeper turned poacher

Make sure the partners you choose are working in your best interests. Are they willing to advise the best solution, or are they incentivised on selling you the new and shiny? Build for what you need now and next, not for 10 years — no matter the cost reduction. Countless times we see businesses invest ‘now’, believing it will cost less in a fancy cashflow model; these are often built on either aspirational growth curves or, more importantly, because money is cheap.

What you do need to consider is futureproofing the growth opportunity.

Land is sensible, but an oversized shed or automation solution is not; these things are modular and can easily be extended. Deploying capital now that doesn’t start payback until year five is just silly. Think about deploying that capital on a payback three-year project that starts tomorrow and by the time you get to year five, you will have raised the cash entirely to fund that extension — basically for free, even if it costs 20% premium.

Image credit: ©stock.adobe.com/au/cacaroot

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